Helpdesk Support

Our IT Service Help Desk is a single place you and your employees can reach out to if they need help with technology at your organization.

Small and medium-sized organizations can finally afford to offer an IT help desk staffed by several IT professionals.

Whether you are looking to outsource your IT needs or have internal IT staff at your organization and are looking to supplement, Adoni has a tailored solution for your business needs.

Your employees will get quick and reliable solutions for all their technology requests.

Adoni’s IT Help Desk is open and available when you are.

Help Desk tickets are submitted by your preferred method, using phone, email, or our Help Desk portal.

Adoni utilizes a reliable and fast ticketing system for incoming requests and provides prompt customer service every time.

Enterprise Help Desk

As companies grow, managing the needs of employees and the volume of Level 1 & 2 support tickets will increase and distract your internal IT department from supporting your core business.

This can be resolved with an Enterprise Help Desk without having to hire and train new employees.

Minor issues like password reset and virus removals are quickly resolved, and your internal IT team can stay focused on major IT projects that move your business forward.

The Lawyer’s Help Desk

Our team understands that your time matters and they help you maximize your billable hours by providing personalized IT support.

Most of our support engineers have worked with law firms in the past.

We understand the unique needs and requirements of your profession.

Finance Help Desk (QuickBooks, Lacerte, Advisor Assistant, and many more)

Our continual experience and education on various core and ancillary software utilized in financial environments result in more timely resolutions for our customers.